Please Note:
Registered Massage Therapy (RMT) services are offered separately.
All other services under Sould Bridge Wellness are non-RMT and are not eligible for insurance reimbursement.
Privacy Policy
Last updated: April 17, 2026
Soul Bridge Wellness(“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us about services, including Registered Massage Therapy (RMT) and non‑RMT offerings such as Soul Bridge Wellness Sessions and Divine Mediumship.
By using this website or contacting us, you agree to the terms of this Privacy Policy.
1. Who We Are
Soul Bridge Wellness is a Vancouver‑based practice led by Mai Holmes, Registered Massage Therapist (RMT). RMT services are regulated in British Columbia. Non‑RMT services, including Soul Bridge Wellness Sessions and Divine Mediumship, are not regulated by the CCHPBC and are not eligible for reimbursement through extended health insurance plans.
2. Info We Collect
We collect contact details, booking information, and medical history (for RMT services only). We also gather basic technical data automatically, such as IP addresses and browser types, to understand site usage. Cookies may be used to enhance functionality and remember your preferences.
3. Usage of Data
Your information is used to schedule appointments, deliver RMT and wellness services, manage payments, and maintain appropriate clinical records. We do not sell your personal information. Data helps us refine our offerings and comply with legal or regulatory obligations in BC.
4. Sharing
We share information only with trusted third-party providers (like booking platforms or payment processors) and insurance providers with your consent. We may also disclose data if required by law or to protect safety. Clinical records are retained and disposed of securely in accordance with BC standards.